Classwork, April 12

-Business Intelligence: Refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products or departments or associated costs and incomes. Industrial design may use this concept by using data bases for making decisions, for example a data base for the raw materials needed for certain items, and based on that, determine how much to buy.
-Enterprise resource planning: integrated computer-based system used to manage internal and external resources including tangible assets, financial resources, materials, and human resources. It is a software architecture whose purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.
In terms of ID, this can be used to connect the different departments, responsible for each of the stages of design.
-Knowledge management: a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences.
This can be used by keeping records of the experiences that all the workers in the design process have.
-Customer relationship management: strategy for managing and nurturing a company’s interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
This would be very because would make easier the information about clients that an enterprise has
-A data warehouse: repository of an organization's electronically stored data. Data warehouses are designed to facilitate reporting and analysis
This would keep all the data in order and with easy access.
-Electronic commerce: the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
I think this would be the most important concept and the most relevant for industrial design, because by using this, the chances of offering products everywhere in the world becomes really big